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| Frequently Asked Questions
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| Q) | How do I know if my order has shipped? |
| A) |
You can check the status of your order under MICR Connection (menu item on the left). |
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| Q) |
I have a logo in JPEG format. Will this work for the logo on my check? |
| A) |
We can accept a JPEG in certain situations. If you are using a one color logo, we will convert the artwork into a grayscale TIFF. Please note! most web graphics are only 72 dpi and not suitable for certain jobs. When sending artwork, please make sure the dpi is 300 or higher. |
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| Q) |
Does Northstar offer online proofing? |
| A) |
Northstar does provide electronic proofing services. Electronic proofs are created in PDF format, password protected (if desired) and emailed to our customer for convenience and security. |
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